Shipping-returns
The fine print
Shipping & Returns
How long orders take, where we ship, and what to do if something isn't right. Short version: reach out and we'll help.
Last updated August 2026
Shipping
Processing time
As soon as you click buy, we get to work. Please allow 7-14 business days for us to process and ship your order. Weather and national holidays can push that out.
The estimated delivery time shown during checkout is the earliest possible delivery date. Your order may arrive after it, not before.
Carrier and destinations
Every order ships through the United States Postal Service (USPS). We currently ship within the United States and to Canada.
If you hit a shipping problem at checkout, email us or DM @buck.thestigma on Instagram and we'll do everything we can to get your order to you.
Tracking
Once your order ships you'll receive a tracking number so you can follow your package the whole way to your door.
Lost or missing packages
If 14 business days have passed and you still can't locate your order, email us with your order number, full name and shipping address.
We aren't liable for packages lost in transit, but we want you to have what you ordered. Reach out and we'll work with you on a fix.
Changes and cancellations
Contact us as soon as possible and we'll do our best. We can't guarantee any adjustments once an order has been placed.
Returns
The 14-day window
You have 14 days from the day you receive your item to request a return.
To be eligible, the item must be in the same condition you received it, unworn and unused, in its original packaging. You'll also need the packing slip with your original order number.
How to start a return
- Email us within 14 days of receiving your order and include your order number.
- We'll confirm your return and send you instructions.
- Ship the item back unworn, in original packaging, with the packing slip.
- We inspect the return and let you know whether the refund is approved.
- Approved refunds go back to your original payment method within 10 business days.
Refund timing
Once approved, your refund is issued automatically to your original payment method within 10 business days. Your bank or credit card company may take additional time to post it.
If more than 15 business days have passed since we approved your return and you still haven't seen it, contact us.
What can't be returned
Items past the 14-day return window, and items damaged after delivery.
Damages and wrong items
Inspect your order as soon as it arrives. If anything is defective, damaged, or not what you ordered, contact us immediately so we can evaluate it and make it right.
Exchanges
The fastest way to get the size or piece you want is to return what you have and place a separate order for the replacement once your return is accepted.
Need a hand?
Returns, missing packages, sizing swaps, anything. Email us or DM @buck.thestigma on Instagram and a real person will get back to you.
